Refund policy

Refund and Return Policy

If something is not right, we make it easy to fix. This page covers how returns work, who pays for what, and what happens when an item arrives damaged or wrong.

SmartDealsPicks is operated by APGM Media Group LLC. This policy applies to purchases on smartdealspicks.com.

Last updated: September 8, 2026

You have 30 days

You have 30 days from the delivery date to ask for a return. The clock starts the day your order arrives, not the day you ordered.

To qualify, the item needs to be:

  • Unused and undamaged, in the condition it arrived in;
  • In its original packaging, with the tags, accessories, and manuals; and
  • Accompanied by your order number or proof of purchase.

Requests after 30 days, or items sent back used or incomplete, may not qualify for a refund.

Sale items can be returned

A discount changes nothing about your right to return. Every item on this site comes back on the same terms, whatever price you paid for it. There is no "final sale" category here.

How to start a return

  • Email support@smartdealspicks.com, or use our contact form, with your order number and the reason.
  • We reply within 1 to 2 business days with authorization and instructions.
  • Send the item to the returns address below and tell us the tracking number.

Returns address: APGM Media Group LLC, 144-42 Jewel Avenue, Flushing, NY 11367, United States

Please wait for authorization before sending anything, so we can match your parcel to your order when it arrives.

Who pays for return shipping

  • Changed your mind: you cover return shipping.
  • Defective, damaged, or the wrong item: we cover it. You pay nothing to send it back.

Use a trackable service if you can. We cannot be responsible for a return that goes missing on its way to us.

No restocking fee

We do not charge one. An approved return is refunded in full for the price of the item.

Refunds

Once your return reaches us we inspect it and issue the refund within 1 to 2 business days, to your original payment method. Your bank or card provider may take a few days more to post it.

For change-of-mind returns the original $4.95 shipping fee is not refunded. When the return is our fault, we refund everything you paid, shipping included.

Damaged, faulty, or wrong items

Tell us within 7 days of delivery. Email support@smartdealspicks.com with your order number, a short description, and clear photos of the item and its packaging. We send a replacement or a full refund and cover the return shipping.

What cannot be returned

  • Gift cards;
  • Items used, worn, installed, or altered after delivery, or sent back without their original packaging and accessories; and
  • Personal-care or hygiene items once the sealed packaging is open, unless the item is defective.

If an item is defective or arrived damaged, everything above still applies, even for items that would otherwise be non-returnable.

Cancelling an order

You can cancel within 24 hours of ordering, or before it ships, whichever comes first. Email us with your order number as soon as you can. We pack within 1 to 3 business days, so moving quickly gives us the best chance of catching it. If it has already gone out, you can return it once it arrives.

Questions

You are entitled to a written copy of this refund policy upon request. Email support@smartdealspicks.com and we will send you one.

This policy is governed by the laws of the State of Wyoming, United States.